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General terms and conditions
Payment

Barbiconi accepts the following forms of payment:
  • Visa
  • MasterCard
  • American Express
The transaction will be charged to your credit card only when your order is ready to be shipped. Your credit card will not be charged at the time you submit your order but can be authorized for verification purposes.


If you prefer you can also pay for your purchase using a Wire Transfer.
Our banking details are:
Barbiconi srl
Unicredit spa
Agenzia 6 di Roma
IBAN†† : IT 74 R 02008 05205 000005445741
SWIFT†: UNCRITM1706

Credit Card Security
To ensure that your shopping experience is safe, simple and secure Barbiconi uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet.

Shipping and Handling
We are proud to ship everywhere in the world. To get the best prices for all locations, we use different shipping methods, and which is best for you will depend on where you are located and on the size of your order.
We cannot be responsible for damage or loss during shipping. The case of damage or loss is extremely rare, but we will be happy to include insurance costs in the shipping quote at your request.
Standard shipping quotes do not include insurance.

We are using courier service to ship to non UE countries. Please note that all duties and taxes have to be cleared by the customer prior to the collection of goods. We cannot be held accountable for delays in customs clearance.

Prices
All our prices include VAT and do not include any applicable customs duties. For information on the duties which apply to your country, please enquire at your local customs office.
Private customers outside of the UE are exempt from VAT if the shipping method guarantees proper customs procedures (only DHL courier, no post).
While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it.

Availability
Please note that not all items are in stock at the moment you place an order, some of them are completely handmade and therefore in certain cases they need very a long manufacturing time.
If the item is available in stock your order will be immediately delivered.
If the item is not in stock, it can be produced and restocked with a minimum and a maximum delivery time. You may decide to accept or not accept the proposed delivery time.
Your credit card will be charged in the day of the shipment.

Returns
The client who purchased the ready made goods by a mail order has the right to terminate the contract of sale.
According to Art. 64, D. Decree Law No. 206/2005, the client has to communicate by e-mail or fax the intention to return the item for the reimbursement within 10 working days of the day of the purchase
After the communication, you must return the product within 10 working days from the date of disclosure.

We canít accept return for used or modified items.

Return fees are charged to the customer.†
Barbiconi s.r.l. reimburses the cost of the goods within 14 working days from the delivery of the returned item.†Refund will be made via bank transfer; for this purpose Barbiconi s.r.l. will ask to disclose the bank information, including IBAN and name of the account holder.

In the event of lack of conformity of the product, we recognize the rights of consumers according to art. No 130-132 of D. Decree Law No. 206/2005.

Privacy policy
Thank you for visiting our web site. Pursuant to and by the effects of. 13 D. Lgs.vo 196/2003, we inform you that:
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@barbiconi.it
By Phone: 0039066794985
We reserve the right to make changes to this policy. Any changes to this policy will be posted.